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Domain-Ethix:
Code of conduct for .be domain names

domain ethix


UniWeb is an official DNS BE agent and subscribed to the Domain-Ethix code of conduct for .be domain names
Agents who have subscribed to the DNS BE code of conduct guarantee that they will observe the following principles:

  1. When an agent registers a domain name he will always specify the contact details and e-mail address of the customer as 'licensee' data.

  2. The agent will always confirm receipt and acceptance of an order.

  3. The agent will not build up a 'stock' of domain names in order to put the customer under pressure to obtain the domain name of his choice at a possibly exorbitant price.

  4. The agent guarantees that he will only participate in operations that envisage the change of the licence holder of a domain name by making use of the specific transactions that DNS BE will develop for this.

  5. The agent guarantees that he has the necessary technical skills.

  6. The agent will provide accurate and unambiguous information (description of services offered, prices, agent contact details, applicable conditions, payment method, etc.) on his website for the end user.

  7. The agent will only start up a domain name transfer on the express request of the owner. The agent will not take any action to impede a transfer procedure started on the request of the owner.

  8. The agent will maintain a clearly developed privacy policy. The personal details of customers will not be passed on to third parties and the agent will refrain from 'spam' practices.

  9. The agent will always inform the customer of the general conditions of DNS BE and any updates of this document.

  10. The agent will endeavour to resolve the complaints of his customers as efficiently as possible. In all cases he will give his customers the contact details of his customer service or the personnel responsible for customer relations.




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